Our Story

The story of Service West is a story of family. From its founding in 1981 as a small furniture installation company in San Francisco, to the industry leader it is today, we celebrate the power of relationships with our employees and customers each and every day.

Our Service West success story begins, as it has for so many Americans, with immigrants looking for a better life. In 1957, Sean and Nuala Vignoles and their newborn son, Mark, left Ireland for the United States. With a strong belief in the power of hard work and a commitment to lasting client relationships, the Vignoles pursued and lived the American Dream, with Sean forging a successful 30-year career in commercial furniture sales and installation. He would pass on his passion for business, service and family to his son Mark, who in 1981 forged his own successful business path, with the opening of Service West.

Mark Vignoles, CEO

Today, with the largest team of field and service employees, Service West has grown to be the West Coast’s leader in installation, warehousing and logistics. But some things haven’t changed: a focus on treating everyone as family, and a belief that “service is the key to success.” Building and managing a successful business as large and complex as ours is a team effort, and we are fortunate to have some of the best professionals in the business.

Our Philosophy

At Service West, our philosophy is simple: provide customers with the highest-quality service experience and project execution, and empower employees to be their best. We are committed to our promise and our people.

Where We Serve

We provide statewide service to all of California. We maintain more than 400,000 square feet of warehousing space with facilities located in the San Francisco Bay Area and Southern California.

LEADERSHIP

After four decades in business, we continue to have senior-level involvement on every job.

MEET OUR LEADERSHIP TEAM

WE HAVE THE SIZE AND STRENGTH TO TAKE ON ANY PROJECT.

Our team includes field and service personnel, and we are signatory to carpenters and drywall agreements. Plus, our fleet of trucks is the largest in the industry.

OUR EXPERIENCED AND SKILLED SPECIALISTS ARE THE BEST IN THE BUSINESS.

We invest in our employees’ skills and development. Installers complete in-house training and union apprenticeship programs for architectural wall and furniture systems, and lead personnel are OSHA 10/30 certified.

WE ARE SUSTAINED IN BEST-PRACTICES.

We strive to continuously improve our operations and implement innovative approaches to project challenges. That’s why we participate in the Facilities Services Network (FSN), a tight-knit group comprised of 14 of the most successful international installation companies – all committed to identifying and sharing industry best practices.

WE UTILIZE STATE-OF-THE-ART TECHNOLOGY SOLUTIONS.

Our technology solutions allow clients and partners to access logistics, invoicing, delivery and product information – all with the click of a button. We utilize:

  • PlanGrid project tracking software to track and communicate completion and punch reports.
  • iPads in the field with daily electronic lead reports from project sites
  • AssetWorks™, our proprietary web-based portal for Asset Management and project updates
  • OrderWorks™, our proprietary tool for job planning, scheduling, dispatch and execution
  • TermSync software for easier invoicing and simplified payment processing

A UNION INSTALLATION COMPANY

Our installation team is comprised of members of the United Brotherhood of Carpenters and Joiners of America, one of the most respected and skilled building trade unions in the nation.