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BY THE NUMBERS :: MAX PEOPLE DISPATCHED PER WEEK DAY [USA NOV]: 253
Hospitality FF&E Installation
Seasoned furniture installers who are also expert finish carpenters experienced in hotel environments. Enough men, tools, equipment and building-protection materials for simultaneous operations on multiple floors. Expert project management. Receiving, storage and delivery support. And a record of high performance. All that and more makes Service West the “go to” company for hospitality projects.
Proven in Demanding Markets
Service West has long been a supplier of installation, moving and technical services for hotel back offices, support spaces and staff common areas. Starting in about 2002, we’ve also become a “go to” company for high-quality, high-volume installation of furniture, fixtures and equipment for a wide variety of guest-facing spaces in hotels and hotel/casino complexes.

The bulk of our experience is with upscale and luxury properties in the San Francisco Bay Area and Las Vegas. Assignments have ranged from installing close to 600 new guest rooms to removing and then re-installing furniture and fixtures for 300-plus guest rooms undergoing renovation to installation of lounge and VIP areas, time share suites, and guest room mockups. We’ve also been called on to provide receiving, delivery, storage, touch-up, repair and various facility services.

Our success in meeting both the needs and the standards of hoteliers in hotly competitive markets offers high assurance that Service West will meet if not exceed expectations for projects of your own.

All the Right Technical Expertise
Our projects are staffed by uniformed, badged and neatly groomed Service West employees who know how to get the job done while minimizing disruption and inconvenience to hotel staff and guests. They undergo pre-employment background checks and drug testing and are subject to random drug testing.

The crews consist of union installers who are well-trained contract furniture professionals with experience in making proper wall and floor attachments—including seismic attachments—for hotel environments.

Every crew includes one or more installers who are also expert finish carpenters who can adeptly handle the custom cutting and fitting required in many hotel projects.

Management Geared to Success
Construction and product-delivery schedules, sequencing and even everyday hotel operations can all complicate the timing of installers’ work. That’s why our planning, quoting and scheduling are handled by experienced account managers who know how to work through the complications and make life easy for our client and the hotel management.

Aided by our custom project management system, OrderWorks™, they readily assemble the right mix of talent and develop the multi-shift, multi-month schedules often required to get each phase of a job done on time and keep Service West in synch with the GC, construction trades and other third parties.

Our crews are supervised by lead men who solve problems as they arise, if not before, and assure that our work is done in accordance with the pertinent codes and standards, including Service West quality standards. They communicate well with the rest of the project team, keep them up to speed on our work, and spell out any issues that could hamper progress.

Technology for High Efficiency
OrderWorks™, our primary business system, enables us to quickly generate complete project documentation from quotes to invoices. A Nextel mobile phone network, GPS, and field-based collection of labor hours are other high-efficiency technologies we use to expedite project execution.

People Who Keep Jobs on Track
Experienced Service West account managers and project coordinators oversee every detail of our installation and reconfiguration jobs, from scoping and estimating to punch list and closeout.

Extensive Logistical Support
All Service West branches provide receiving, storage and delivery services to support hotel installation projects. We have enough vehicles, tools and equipment to run multiple jobs simultaneously every day.

Need a Quote?
To request a quote, please contact your account manager. If you do not have an account manager, please click here.

Service West Lead Man
Hotel renovation in San Francisco