The bulk of our experience is with upscale and luxury properties in the San Francisco Bay Area and Las Vegas. Assignments have ranged from installing close to 600 new guest rooms to removing and then re-installing furniture and fixtures for 300-plus guest rooms undergoing renovation to installation of lounge and VIP areas, time share suites, and guest room mockups. We’ve also been called on to provide receiving, delivery, storage, touch-up, repair and various facility services.
Our success in meeting both the needs and the standards of hoteliers in hotly competitive markets offers high assurance that Service West will meet if not exceed expectations for projects of your own.
All the Right Technical Expertise
Our projects are staffed by uniformed, badged and neatly groomed Service West employees who know how to get the job done while minimizing disruption and inconvenience to hotel staff and guests. They undergo pre-employment background checks and drug testing and are subject to random drug testing.
The crews consist of union installers who are well-trained contract furniture professionals with experience in making proper wall and floor attachments—including seismic attachments—for hotel environments.
Every crew includes one or more installers who are also expert finish carpenters who can adeptly handle the custom cutting and fitting required in many hotel projects.
Our crews are supervised by lead men who solve problems as they arise, if not before, and assure that our work is done in accordance with the pertinent codes and standards, including Service West quality standards. They communicate well with the rest of the project team, keep them up to speed on our work, and spell out any issues that could hamper progress.
Technology for High Efficiency
OrderWorks™, our primary business system, enables us to quickly generate complete project documentation from quotes to invoices. A Nextel mobile phone network, GPS, and field-based collection of labor hours are other high-efficiency technologies we use to expedite project execution.
People Who Keep Jobs on Track
Experienced Service West account managers and project coordinators oversee every detail of our installation and reconfiguration jobs, from scoping and estimating to punch list and closeout.
Extensive Logistical Support
All Service West branches provide receiving, storage and delivery services to support hotel installation projects. We have enough vehicles, tools and equipment to run multiple jobs simultaneously every day.
Service West Lead Man
Hotel renovation in San Francisco