At the current staffing levels, we find that we are able to accommodate our markets’ demands, meet the clients’ manpower and schedule requirements, deliver cost-effective service, and offer steady employment.

The breadth of our capabilities, the quality of our employees’ work, and our exceptional responsiveness continue to be key reasons for businesses, government agencies and other organizations to choose Service West as their service provider.

Always Learning, United in Purpose
Service West is very much a learning organization:

• Individual employees pursue professional development through in-house and off-site training as well as coaching and mentoring relationships and “stretch” assignments.
• Project lead men meet regularly to share what they’ve learned from managing complex situations and working with various types of product.
• Account managers informally exchange what they learn from their own experiences and from client feedback to enhance our collective strength in project management and customer service.
• Managers are in constant dialog with each other to extract the key lessons learned during day-to-day operation and enhance the performance of our teams, departments and branches.
• The Leadership Team constantly monitors the company’s performance while reaching out to a wide range of contract furniture and facility management organizations to stay current on critical benchmarks for success.

All these activities make for a dynamic learning environment that supports our drive for continuous improvement and national leadership in applying best practices to contract furniture and facility services.