At Service West, having a high-performance team is vital to our success. It’s what sets us apart from our competitors. It allows us to provide our customers with top quality work on a consistent basis so they come back to us time and time again.
The Making of a High-Performance Team
You may wonder what sets our team apart. What makes the Service West team high-performance? To answer the question, it’s worth mentioning that you can’t just throw together a bunch of people and expect to have a high-performance team. It takes a lot more than that.
1-We Have the Right People in the Right Places
We strive to hire good workers who excel in their fields, but hiring quality people is only part of the equation. We also work to ensure that the our employees are in the right roles, those for which they are best suited and where their talents and skill sets can be put to the best use to provide the most value. That’s why we believe in promoting from within whenever possible, which is one of the reasons we’ve been able to retain such great talent over the years. If you’d like to learn more about this, check out our related blog on our employees.
2-We Encourage Team Collaboration
At Service West, we continuously encourage communication across departments, as well as team collaboration. Our team members talk to each other often so they fully understand the challenges that each faces and then they work together to develop solutions. We could even go so far as to say that they rely on each other to excel and they thrive on each other for success.
3-We Stay Fresh
A company that stops learning is a company that stops growing. What worked yesterday may not be the best option for today. We strive to stay up to date on the best tools, equipment, and technology that makes work flow between our employees seamlessly and improves the quality of our customer experience. We ask questions and invest in professional training and consultation sessions that range from field technology uses, estimating software, ERP systems and more.
4-We Put Great Processes in Place
Even when the best employees are in the right roles and collaborate often, they still need great processes to follow. Processes maximize efficiency by setting clear expectations about who is responsible for doing what, outlining the way things are to be done, and ensuring each step flows smoothly. This guarantees that projects move forward as they should to meet or beat deadlines.
5-The Service West Experience
We understand that getting the job done right is just part of the experience our customers share when they come to Service West. We believe in culture and endeavor to have our customers feel completely satisfied at every touch point with Service West. That experience starts from the moment they receive a quote to the billing process, from the start of a job to its completion, and from that first contact with our Project or Account Managers until the job is finished. We are not just any company, we are creating an atmosphere that our customers enjoy.
Choose Service West for Your Next Construction Project
If you need furniture installation services or a high-performance construction team for your office renovation or other project, consider Service West. We make it our mission to perform consistent quality work and complete our projects on time. Give us a call today at 510-746-3700 or email us at firstname.lastname@example.org.